Tipping Point HR Services inc is a global executive search agency and recruitment business. Our business is registered at our head office in Ontario, Canada, and our business number is 812070761. We are also known as Tipping Point Global Executive Search.

About this notice

This privacy notice tells you what to expect when we collect personal information about you.

We are committed to ensuring your privacy is protected. Should you provide us with personal information by which you can be identified, then you can be assured that we will use that information only in accordance with this privacy notice. All of our Associates and third parties who have access to or are involved in the processing of personal information respect the confidentiality of such personal information. We are a data controller for the purposes of data protection legislation.

What is covered by this notice?

We collect the personal data of the following types of people to allow us to undertake our business:

  • Prospective and live job candidates
  • Prospective and live client contacts

We collect this information about you in order to carry out our core business and ancillary activities.

This privacy notice also covers:

  • Security;
  • Retention of your personal information;
  • Your right to withdraw consent to our processing of your information;
  • Your right to access information we hold about you.

Job Candidates

When you apply for a job through our website, other job boards, social networks, our registration process or advertising, we will gather personal information about you from your resume and other sources (such as LinkedIn)..

The information we gather includes, but is not limited to:

  • Your name;
  • Your contact details including your personal email address and telephone number;
  • Your right to work in the Country where you are applying;
  • Your qualifications;
  • References verifying your qualifications and experience;
  • Your career history;
  • Links to professional profiles available in the public domain, such as LinkedIn.

We hold and use this information in order to:

  • Match you to an appropriate job opportunity;
  • Communicate with you regarding job opportunities and the progress of any applications you make;
  • To provide your details to appropriate prospective employers. We will only share your information with named prospective employers with your permission;
  • Provide you with job alerts relating to roles we think you might be interested in;
  • Fulfil our obligations to our clients;
  • Provide insights gathered on you to our clients based on our recruitment methodologies.

We may also gather information about you as part of our research to support our clients’ resourcing needs. We obtain such information from sources such as LinkedIn, job board websites, online CV libraries, your business card and personal recommendations. In the event that we gather data about you, we will inform you of the fact that we hold personal data about you by sending you this privacy notice within 30 days of gathering the data.

You have the right to amend your communications preferences and/or personal profile at any time.

We may share your personal information with the following:

  • Trusted third parties who provide functions on our behalf, such as reference, qualification and criminal record checking services, psychometric evaluations, and skills testing. These third parties are required to comply with our stringent undertakings relating to security and confidentiality;
  • Clients for the purpose of introducing candidates to them;
  • Subcontractors;
  • Regulatory or law enforcement agencies, when required by law to do so

We do not share your personal information with third parties who wish to use it for marketing purposes.

Clients / Employers

When you ask us to work with you we will record information about you, including but not limited to:

  • Your name;
  • Your job title;
  • Your business contact information including your business email address;
  • Your organization.

We hold and use this information in order to:

  • Provide the service you have asked us to provide;
  • Provide you with reports on the work we are undertaking on your behalf;
  • Advise you of relevant services and products;
  • Provide you with information about general trends in the world of work;
  • Seek your feedback on our services.

We may share your personal information with the following:

  • Job applicants whom you invite to interview or make an offer to;
  • Regulatory or law enforcement agencies, when required by law to do so.
  • Job applicants whom you invite to interview or make an offer to;
  • Regulatory or law enforcement agencies, when required by law to do so.

Our legitimate business interests.

Our legitimate interests in collecting and retaining your personal data is as follows:

As a recruitment business and search firm we introduce candidates to clients for permanent employment, temporary worker placements or independent professional contracts;

In order to support our candidates’ career aspirations and our clients’ resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements;

To maintain, expand and develop our business we need to record the personal data of prospective client contacts and candidates;

Visitors to our Website

We use Google Analytics and cookies to gather general information about visitors to our websites in order to better understand how our websites are used. We may share this general information with trusted third parties so they too may understand how our websites are used.

Security

We are committed to protecting the security of your personal information. We use a variety of measures, including but not limited to, firewalls, antivirus and SSL encryption in order to protect your personal information from:

  • Unauthorised access;
  • Improper use or disclosure;
  • Unauthorised modification or alteration;
  • Unlawful destruction or accidental loss.

Where we store and process your personal data.

The data that we collect from you may be transferred to, and/or stored at, a destination within the European Economic Area (”EEA”) and or within Canada. It may be transferred to third parties outside of the EEA and Canada for the purpose of our recruitment services. It may also be processed by staff operating outside the EEA and Canada who work for us or for one of our suppliers. This includes staff engaged in, among other things, our recruitment services and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.

Retention of your personal information.

We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so. Accordingly, we have a data retention policy and run data routines to remove data that we no longer have a legitimate business interest in maintaining.

We do the following to try to ensure our data is accurate:

Prior to making an introduction we check that we have accurate information about you;

We keep in touch with you so you can let us know of changes to your personal data.

We segregate our data so that we keep different types of data for different time periods. The criteria we use to determine whether we should retain your personal data includes:

  • The nature of the personal data;
  • Its perceived accuracy;
  • Our legal obligations;
  • Whether an interview or placement has been arranged; and
  • Our recruitment expertise and knowledge of the industry by country, sector and job role.

 

We may archive part or all of your personal data or retain it on our Applicant Tracking System.

Your rights.

You have the following rights:

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you to be corrected;

Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below);

If you ask us to delete the information we hold on you we will delete all information with the exception of your email address, first name and last name. This will enable us to record that you have withdrawn consent. In addition, where required by law, we may retain certain personal information about you to fulfil our legal obligations;

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is some particular situation which makes you want to object to processing on this ground;

Amend your communication preferences. You can tell us and update the type of information you would like to receive from us;

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want to establish its accuracy or the reason for processing it;

Make a complaint to a supervisory body.

The above rights may be exercised by contacting us on info@tp-hr.com

Your right to access information we hold about you

You have the right to access the information we hold about you. Where we are legally permitted to do so, we may refuse your request and will provide you with our reasons for doing so. You may request to access the information we hold about you by emailing us at this email address: info@tp-hr.com

Changes to our privacy notice

Any changes we make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy notice.

Contact us

You may contact us about any questions you have in respect of this privacy notice at info@tp-hr.com